LO74438: DOLS: SYNC MANAGER DOES NOT SYNCH MAILS

APAR status

• Closed as duplicate of another APAR.

Error description

• CONFIGURATION:
  
  Domino 853fp3
  iNotes mail85.ntf
  Note Ensure local archiving is enabled in iNotes configuration
  document on the server.
  Regional settings set to US /english.
  
  STEPS TO REPRODUCE:
  
  1. Generate new english user - as a Lotus iNotes user
  2. Send yourself a few mails (as these will be archived later).
  3. Open the Preferences in the iNotes mail file and  set "Where
  to archive" to "on my computer" otherwise user can't see the
  "Archive" link.
  4 In the Notes client for this same user,  "Edit the offline
  Configuration document" and enable the following options:
   'Push subscription settings to Lotus Domino Synch Manager'
  'Force user to accept subscription changes'.
  6. Open iNotes mail file in web browser on the Domino server
  and start to Go Offline.
  7. Installation continues..(or perhaps DOLS is already
  installed).
  8. Open mail file off-line using button "Open off-line"
  9.  Archive one/more document/s
  10. Open this archive off-line - you see that one/more
  document/s is/are archived .
  11. Close archive window which has just opened. yes
  11. Using Lotus Domino Sync Manager - Start synchronise mail
  subscription with Domino server using button Start Sync - the
  synch is working.
  12. Using Lotus Domino Sync Manager - synchronise again mail
  subscription with Domino server.
  The message "The Administrator has modified the settings for
  this subscription, customized settings will be overwritten"
  appears.
  Yes
  Notice that after this the button "Open off-line" in the Lotus
  Domino Sync Manager is disabled.
  13. Using the notes client send yourself a mail.
  14. Use the sync manager to sync mails
  15. Open DOLS offline -not via the offline button since its
  disabled but via the UI
  
  ACTUAL RESULT:
  A different number of mails appear offline than online.
  
  EXPECTED RESULT:
  The same mails appear online as offline
  
  The sync manager does not synch mails
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is a duplicate of LO74439
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels