APAR status
Closed as user error.
Error description
ERROR DESCRIPTION: Posta Elettronica Certificata (PEC) is the Italian for "Certified Electronic Mail" and is a 3rd party provided service. The customer has set up the Notes 8.5.3 client as a POP3 client The customer can authenticate and access his mail on the PEC server and he can read his mail. When he tries to send a mail the mail fails, no errors. The customer tried to telnet to the PEC server but he did not see the expected responses ( got blank responses) The customer contacted the PEC providor and was told that this works for most POP3 clients and they are not aware of anything special that may be needed for Notes POP3 clients
Local fix
Use Thunderbird or Outlook
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# JKEG95KE6Q. The problem was caused by a user error or user misunderstanding.
APAR Information
APAR number
LO74296
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
852
Status
CLOSED USE
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-07
Closed date
2013-05-17
Last modified date
2013-05-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
17 May 2013