APAR status
Closed as program error.
Error description
If there are 2 or more stand alone servers and the same user/device was configured against multiple servers , at different times , the security policy information will still remain on those traveler servers until deleted. the security policy might be different on each server, depending up on the actions taken. When moving these servers to HA configuration , migration occurs from each server and cause duplicate entries for the security policy which may result in incorrect results
Local fix
AFter migration manually clear the security records which have duplicates using tell traveler security delete
Problem summary
This is not a common scenario, but if a user had synced the same device against two different stand alone servers, then migrated both these servers to an HA environment, they may get two records for the device in the Admin UI.
Problem conclusion
First server to migrate in should win, the data from the second server will be discarded. The Notes Traveler server has been updated to resolve this issue.
Temporary fix
This fix is included in Notes Traveler 8.5.3 Upgrade Pack 2 Interim Fix 1 and will be included in all future releases. See this technote for the latest maintenance information: http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO74161
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
853
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-28
Closed date
2013-03-06
Last modified date
2013-03-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R853 PSY
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 March 2013