APAR status
Closed as program error.
Error description
When the Galaxy III phone is in landscape mode, the user composes a new mail and begins typing a mail address into the To field. Contact lookup returns some matches. When the user chooses one, either it does not appear in the to field or the wrong one appears. I debugged this and found that the device OS appears to have a bug in that it does not account for the disabled progress item at the top of the contact results. It thus, uses the item above what the user actually selects. This problem is only seen on this device. I found a work-around to the problem is to enable the progress item. This has no visible effect since the item is no displayed in landscape mode, but allows the selection to work correctly.
Local fix
Select the item below the one you really want.
Problem summary
Bug in the Android OS on Gallazy 3 devices could prevent look up from working correctly when composing mail.
Problem conclusion
The Notes Traveler client for Android was updated to work around this issue.
Temporary fix
This fix is available in Notes Traveler 8.5.3 Upgrade Pack 2 Interim Fix 2 and will be included in all future releases. See this technote for the latest available maintenance levels: http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO74052
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
853
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-21
Closed date
2013-04-16
Last modified date
2013-04-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R853 PSY
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
16 April 2013