APAR status
Closed as program error.
Error description
There have been cases where Notes Traveler user's were not able to send emails, because the receivers Canonical Name did not include the @DOMAIN appended to the user's CN field. This APAR is going to append the MailDomain from the names.nsf for the users. There is a notes.ini parameter NTS_ADDRESSCACHE_CN_WITH_DOMAIM=falsethat could be used to change the default behaviour to not include the @Domain on mail that is sent by Notes Traveler.
Local fix
N/A
Problem summary
In some cross domain scenarios Traveler user's experienced mail send issues if the recipient's domain was not included in the recipients list.
Problem conclusion
Although this issue often can be resolved with updates to the Domino router, the Traveler server has been updated to include the domain attribute as needed to reduce the incidence of this issue.
Temporary fix
This fix will be included in Notes Traveler 8.5.3.200 IF1 and all later releases. See this technote for the latest maintenance information: http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO73784
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
853
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-05
Closed date
2013-02-24
Last modified date
2013-02-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R853 PSY
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
24 February 2013