IBM Support

LO73674: ANDROID MAIL APPLICATION CLOSES WHEN VIEWING LARGE MAIL

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Similar to LO71047.  When viewing a large email, some devices
    will be unable to view the mail and will close the mail
    appplication without a force close or error report.
    
    This fix will limit the amount of hotlinks in the mail in order
    to be able to display it.   The user may notice that the end of
    the mail does not have items with hotlinks that would have been
    hotlinked at the beginning of the mail.
    

Local fix

Problem summary

  • Customer reported that when trying to view some large mails on
    an Android device the Traveler client would close.
    

Problem conclusion

  • The Notes Traveler client for Android was updated to overcome
    this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO73674

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-30

  • Closed date

    2013-02-24

  • Last modified date

    2013-02-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
24 February 2013