LO73639: 8.5.2 ON WIN 7: UNABLE TO ATTACH FILES WITH CHINESE CHARACTERS

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• Customer is using Lotus Notes version 8.5.2 and is unable  to
  attach files with Chinese characters in the filename when
  using Windows 7
  
  When trying to attach files that have Chinese file names, an
  error "file does not exist" occurs.
  
  Customer us using Windows 7 64-bit and Windows XP 32-bit.
  
  This only occurs on Windows 7, even though they have the same
  Notes client versions.
  
  Please find an attachment that causes this issue attached to
  the SPR.
  

Local fix

• L2 tested with Notes 8.5.3 FP3 on Windows 7 and can confirm
  that in that version it is possible to attach the provided
  sample attachment which contains Chinese characters in the name
  and send an email with it successfully.
  
  See screenshot attached to SPR.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# GMAA949DTQ.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels