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LO73569: TRAVELER CRASH ON GETATTACHMENT DATA OR JNICONVERTBODYTOHTML

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Notes Traveler was not handling an $file item and was causing a
    crash by over running of the file name  variable. The crash is
    related to specific document and after the document got banned
    the crashes stopped.
    

Local fix

  • The document we get detected as badded document after a couple
    crashes and will be marked as banned.
    

Problem summary

  • Customer reported a server crash.  The crash detection code
    dectected a bad document and prevented further crashes.
    

Problem conclusion

  • The document in question was found to have an attachment that
    caused the crash.  The Notes Traveler server was updated to
    prevent further occurances.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO73569

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-21

  • Closed date

    2013-02-24

  • Last modified date

    2013-02-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
24 February 2013