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LO73565: DOWNLOAD OF ANDROID CLIENT UPDATE PAUSES AND RESTARTS. WILL EVENTUALLY FINISH

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When using the "Check for update" option in the Android client,
    the download progress may pause or may restart.  This can
    affected by tapping the screen to keep the device from sleeping.
    

Local fix

  • Tapping the screen or otherwise keeping the device from entering
    sleep mode will improve the situation.
    

Problem summary

  • Customer reported that sometimes an Android client update would
    not download.  The download would start then appear to stop
    around 30% or so.  After repeated tries the download would
    complete successfully.
    

Problem conclusion

  • After further investigation it was found some device actions may
    interfere with the download.  The download manager in the
    Android client was updated to prevent this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO73565

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-21

  • Closed date

    2013-02-24

  • Last modified date

    2013-02-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
24 February 2013