IBM Support

LO72708: INOTES USER GETS 'UNKNOWN OS ERROR' WHEN ACCESSING NOTESID FILE OR SEND ENCRYPTED MAIL

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You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • iNotes user gets 'Unknown OS error' when accessing NotesID file
or send encrypted mail
Steps to reproduce with a mailfile that has Notes ID imported
1) Login to the mailfile
2) go to the security section of preferences
3) click on "Notes ID info"

Result:  A window comes up with unknown OS error

Local fix

  • N/A

Problem summary

  • 



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# MFAY8ZSLKV.
The record was returned to the person who created it for more
 information.

    



APAR Information




    

  • APAR number
    LO72708
    • 

  • Reported component name
    DOMINO SERVER
    • 

  • Reported component ID
    5724E6200
    • 

  • Reported release
    853
    • 

  • Status
    CLOSED  RET
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-11-20
    • 

  • Closed date
    2013-01-10
    • 

  • Last modified date
    2013-01-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

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  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            10 January 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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