IBM Support

LO72651: NULL POINTER ERROR DURING INSTALLATION COULD CAUSE SUBSEQUENT INSTALL ISSUES.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customer install 8.5.3 UP1 and then found they were unable to
    install the Interim Fix IF1 for Upgrade Pack 1.
    
    Reviewing the install logs found a null pointer error caused
    Traveler to not correctly register the installation.  Simply
    catching the null pointer error should prevent this in future.
    

Local fix

  • NA
    

Problem summary

  • Null pointer error during installation could cause registry to
    not be writen to file system.  Generally not a severe error
    however could later prevent upgrade if upgrading to an Interim
    fix level.
    

Problem conclusion

  • The Notes Traveler server has been updated to correctly check
    for null pointer and complete the registry update.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO72651

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-15

  • Closed date

    2012-11-25

  • Last modified date

    2012-11-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

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Document Information

Modified date:
25 November 2012