LO72589: SERVER CAN'T PROCESS DEVICE NOTICE ACTIONS DUE TO HUNG THREAD

APAR status

• Closed as program error.

Error description

• Long running or hung thread to process notice action for a users
  blocks processing notice actions for other users. Blocking
  changed to be on per user basis.
  

Local fix

Problem summary

• Customer reported Traveler server seemed to hang for a period of
  time.  Server could become unresponsive.
  

Problem conclusion

• It was found that a particular thread was simply taking a long
  time, but blocking other threads from continuing.  The scenario
  is not common, but the Traveler server has been updated to
  prevent blocking other threads from running and thus improving
  overall performance.
  

Temporary fix

• This fix is included in Notes Traveler 8.5.3.3 IF2 on Fix
  Central and will be included in future maintenance release as
  well.  For latest maintenance information see this technote:
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R853 PSY

     UP