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LO72138: UNABLE TO DELETE DEVICE AND REPLACE WITH NEW ONE DUE TO APPROVAL COUNT

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APAR status

  • Closed as program error.

Error description

  • User has limit of devices allowed by auto-approval count. If
    user deletes 1 of their devices and tries to use a new one in
    its place, it is forced through approval.
    

Local fix

  • admin must issue console command
       tell traveler security device <deviceid> <userid>
    to complete deletion of users old device.
    

Problem summary

  • End user deletes own device through servlet then is not able to
    connect a new device if device approval is configured to allow
    one device per user.
    

Problem conclusion

  • Even though the device is deleted by the user, the device is
    remembered for security reasons.  The change here is to allow
    the new device if the previous device was deleted by the user.
    The Admin has the ability to not allow the user to delete
    devices if desired.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO72138

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-16

  • Closed date

    2012-11-25

  • Last modified date

    2012-11-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
25 November 2012