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LO71442: TRAVELER WM CLIENT HITTING 503 ERRORS ON HTC DEVICES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Traveler WM client hitting 503 errors on HTC devices.
    

Local fix

  • n/a
    

Problem summary

  • Customer reported that some HTC devices were not syncing
    correctly due to 503 error even though the server was up and
    running.  Only these Windows Mobile HTC devices appear to be
    affected.
    

Problem conclusion

  • The device was getting some sort of connectivity error and
    sending 503 to the client.  The client was updated to handle
    this scenario and simply retry the connection like a normal
    network outage.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO71442

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-04

  • Closed date

    2012-11-17

  • Last modified date

    2012-11-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 November 2012