APAR status
Closed as duplicate of another APAR.
Error description
When the user starts Notes the error 'RTVSCAN is operational and may be holding our memory' or '...Version mismatch' appear at Notes launch. After investigation it was shown that the user has pinned Lotus Notes and Minder in Taskbar of Windows 7. Sometimes the user didn't use the correct icon to start the Minder and then Lotus Notes. If they close Minder or if they don't use Minder the error doesn't occur.
Local fix
Start Notes before Minder or close minder or click ok on popup or cease use of minder
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# RHUY8WTGXD. This APAR is a duplicate of LO54534
APAR Information
APAR number
LO70892
Reported component name
DOMINO SERVER
Reported component ID
5724E6200
Reported release
852
Status
CLOSED DUB
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-03
Closed date
2013-03-22
Last modified date
2013-03-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
22 March 2013