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LO70092: CLIENT CRASH : ACCESSALLPROTECTED IN NLNOTES & OUT OF MEMORY IN JAVA

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APAR status

  • Closed as program error.

Error description

  • A Notes 8.0.1 client crashed in nnotes.AccessAllProtected
    function with the following fatal thread stack:
    -------Begin of fatal stack----------
    ############################################################
    ### thread 1053/1207: ■  notes2:  09b4:  1ba0 FATAL THREAD
    (Panic)
    ### FP=0x7153c3ac, PC=0x7c90e514, SP=0x7153c348
    ### stkbase=0x71540000, total stksize=262144, used stksize=15544
    ### EAX=0x15d454ea, EBX=0x00000000, ECX=0x0000001b,
    EDX=0x00000002
    ### ESI=0x00006a38, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000297
    ############################################################
    ■ 1 0x7c90e514 ntdll.KiFastSystemCallRet+0
    (6a38,493e0,0,7153c934)
     ■ 2 0x7c802542 kernel32.WaitForSingleObject+18
    (6a38,493e0,0,7153cb50)
    @■ 3 0x602253dd nnotes.OSRunExternalScript@8+1309 (12c,1)
    @■ 4 0x6022585f nnotes.FRTerminateWindowsResources+975
    (1,1010,1,0)
    @■ 5 0x60225c88 nnotes.OSFaultCleanupExt@24+984
    (188a6a68,1010,0,0,0,7153ce78)
    @■ 6 0x60225d0a nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @■ 7 0x60231be4 nnotes.OSNTUnhandledExceptionFilter@4+276
    @■ 8 0x601f24fd nnotes.Panic@4+589 (7153dec8)
    @■ 9 0x601693b6 nnotes.AccessAllProtected@0+134 ()
    @■10 0x6005f71d nnotes.AccessAll@8+45 (1,1)
    @■11 0x600620e3 nnotes.ProcessGlobalEvent@4+19 (1a1b2ef0)
    @■12 0x60062001 nnotes.OSProcessShouldQuit@0+33 ()
    @■13 0x60081159 nnotes.MQGetExtended@36+281
    (7206a4,0,0,7d0,0,7153e134,f10f10,ffffffff,0)
    @■14 0x61fb12ef nnoteswc.WaitForNotesResponseExtended+111
    (7153e5bc,7153ed74,7153ed70,7153ed40)
    @■15 0x61fb1a88 nnoteswc.SendNotesRequestResponseExtended+280
    (90,7153e5bc,584,7153ed74)
    @■16 0x61fb73d5 nnoteswc.NotesSendMessageDlg+405
    (2ae0e958,7153fdc8,7153fdcc,7153edc0)
     ■17 0x61fd3575
    notesbootstrap.Java_com_ibm_workplace_noteswc_NotesNativeCalls_s
    endMessageDlg+293 (2ae0e928,b7654321,7fec4175,1000)
     ■18 0x7fec4100 J9PRT24+16640 (2ae08300,0,0,0)
     ■19 0x7ff2cc1d j9vm24.JNI_CreateJavaVM+141181
    (7fbe6a10,7ff2cba0,2ae08300,7fefa0c0)
     ■20 0x7ff2d445 j9vm24.JNI_CreateJavaVM+143269
    (15555458,30000,0,15555458)
     ■21 0x7c80b729 kernel32.GetModuleFileNameA+442 (0,0,0,0)
    ---------End of fatal Stack-----------------
    From Java core log, you can find the following information which
    indicates OutOfMemoryError occurred in Java
    ----------Java Core log Information------------
    1TISIGINFO     Dump Event "systhrow" (00040000) Detail
    "java/lang/OutOfMemoryError" "Failed to create a thread: retVal
    -1073741830, errno 12" received
    1TIDATETIME    Date:                 2011/06/02 at 18:26:28
    1TIFILENAME    Javacore filename:    C:/Documents and
    Settings/Administrator/Local Settings/Application
    3XMTHREADINFO      "Worker-46" J9VMThread:0x1760AB00,
    j9thread_t:0x1558611C, java/lang/Thread:0x00B77170, state:R,
    prio=5
    3XMTHREADINFO1            (native thread ID:0x9A0, native
    priority:0x5, native policy:UNKNOWN)
    3XMTHREADINFO3           Java callstack:
    4XESTACKTRACE                at
    com/ibm/workplace/noteswc/NotesNativeCalls.sendMessageDlg(Native
    Method)
    4XESTACKTRACE                at
    com/ibm/workplace/noteswc/NotesNativeCalls.sendMessage(Bytecode
    PC:20(Compiled Code))
    4XESTACKTRACE                at
    com/ibm/workplace/noteswc/ipc/NotesDispatcherService.sendMessage
    (Bytecode PC:109(Compiled Code))
    4XESTACKTRACE                at
    com/ibm/workplace/noteswc/ipc/NotesDispatcherService.sendMessage
    4XESTACKTRACE                at
    com/ibm/csi/notes/internal/dispatcher/JNIDispatcher.sendRequest(
    Bytecode PC:73)
    4XESTACKTRACE                at
    com/ibm/csi/notes/internal/NotesRuntimeDelegate.executeOutlineAc
    tion(Bytecode PC:52)
    4XESTACKTRACE                at
    com/ibm/rcp/csiviews/providers/CheckedControl$3.run(Bytecode
    PC:35)
    4XESTACKTRACE                at
    org/eclipse/core/internal/jobs/Worker.run(Bytecode PC:31
    :
    :
    3XMTHREADINFO      "Worker-1207" J9VMThread:0x2B0FA100,
    j9thread_t:0x6857DBBC, java/lang/Thread:0x1045A540, state:R,
    prio=5
    3XMTHREADINFO1            (native thread ID:0x1DCC, native
    priority:0x5, native policy:UNKNOWN)
    3XMTHREADINFO3           Java callstack:
    4XESTACKTRACE                at
    com/ibm/workplace/noteswc/NotesNativeCalls.sendMessageDlg(Native
    Method)
    4XESTACKTRACE                at
    com/ibm/workplace/noteswc/NotesNativeCalls.sendMessage(Bytecode
    PC:20(Compiled Code))
    4XESTACKTRACE                at
    com/ibm/workplace/noteswc/ipc/NotesDispatcherService.sendMessage
    (Bytecode PC:109(Compiled Code))
    4XESTACKTRACE                at
    com/ibm/workplace/noteswc/ipc/NotesDispatcherService.sendMessage
    4XESTACKTRACE                at
    com/ibm/csi/notes/internal/dispatcher/JNIDispatcher.sendRequest(
    Bytecode PC:73(Compiled Code))
    4XESTACKTRACE                at
    com/ibm/csi/notes/internal/NotesRuntimeDelegate.executeOutlineAc
    tion(Bytecode PC:52(Compiled Code))
    4XESTACKTRACE                at
    com/ibm/rcp/csiviews/providers/CheckedControl$3.run(Bytecode
    PC:35(Compiled Code))
    4XESTACKTRACE                at
    org/eclipse/core/internal/jobs/Worker.run(Bytecode
    PC:35(Compiled Code))
    4XESTACKTRACE                at
    org/eclipse/core/internal/jobs/Worker.run(Bytecode
    PC:31(Compiled Code))
    ----------------------------------------------
    

Local fix

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# PSIH8HGG83.
    A programming error was found and will be corrected in a future
     release.
    

APAR Information

  • APAR number

    LO70092

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-20

  • Closed date

    2012-06-29

  • Last modified date

    2012-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NOTES CLIENT

  • Fixed component ID

    5724E6255

Applicable component levels

  • R801 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 June 2012