LO69478: "KEYVIEW OOP APP HAS STOPPED WORKING" DIALOG BOX WILL APPEAR AFTER INDEXING THE SPECIFIC DOCUMENT.

APAR status

• Closed as duplicate of another APAR.

Error description

• Problem Description:
  The customer uses domain search to search documents from mail
  journal database. It worked well just as design. Someday this
  customer faced the following dialog box in their Desktop.
  
  KeyView OOP APP has stopped working
  Windows can check online for a solution to the problem.
  
  
  Environment:
  Domino Server: Domino 8.5.3 64bit edition (This issue does not
  happen at 32bit Domino)
  
  Steps to Reproduce:
  1. Edit the server document to enable "Domain Catalog" task.
  2. Extract DomainSearchError.zip and put this database
  (DomainSearchError.nsf) to data directory of your test Domino
  Server.
  3. You can see only one document in this database, and copy this
  document to your test user's mail database.
  4. Enable "Multiple Database Indexing" for this test user's mail
  database.
  5. Execute "load catalog" command from server console.
  6. Execute "load domidx -s" command from server console to
  create domain index.
  7. You will see the following error
  
  KeyView OOP APP has stopped working
  Windows can check online for a solution to the problem.
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# SKAI8UEJG9.
  The record was closed as a duplicate.
  This APAR is a duplicate of LO71588
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels