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LO66937: NOTES BASIC CRASHES AFTER A FEW DAYS OF RUNNING WITHOUT RESTARTING

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Lotus Notes Basic crashes after running without restarting for a
    few days (2 - 5).
    
    
    ############################################################
    ### FATAL THREAD 1/21 [ NLNOTES:  2924:  39e8]
    ### FP=0x00139054, PC=0x223d6570, SP=0x00138ea0
    ### stkbase=00140000, total stksize=237568, used stksize=29024
    ### EAX=0x0b8ef5d8, EBX=0x3c010d80, ECX=0x0b8ef5d8,
    EDX=0x0b8f2664
    ### ESI=0x00000000, EDI=0x63c50044, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00010246
    Exception code: c0000005 (ACCESS_VIOLATION)
    ############################################################
    @[ 1] 0x63151c68 nnotesws.CEdParagraphBoxData::Paint+1624
    (13923c,139208,139158,0)
    @[ 2] 0x630e3026 nnotesws.@DocPaintUpdate@8+1718
    (e7030a,945c018)
    @[ 3] 0x6304bca4 nnotesws.@DocWindowsMessage@24+2468
    (0,0,1395f4,1395e8,0,0)
    @[ 4] 0x6304a2ee nnotesws.DocRichTextWndProc@16+238
    (945c018,f,0,0)
     [ 5] 0x7e418734 USER32.GetDC+109 (6304a200,e7030a,f,0)
     [ 6] 0x7e418816 USER32.GetDC+335 (0,6304a200,e7030a,f)
     [ 7] 0x7e428ea0 USER32.DefWindowProcW+384 (85e7a8,f,0,0)
     [ 8] 0x7e428eec USER32.DefWindowProcW+460 (13970c,18,85e7a8,f)
     [ 9] 0x7c90e473 ntdll.KiUserCallbackDispatcher+19
    (139790,0,1397b4,630b9f1b)
     [10] 0x7e418a10 USER32.DispatchMessageW+15
    (139790,1,602a4,63020000)
    @[11] 0x630b9f1b nnotesws.NEMMainLoop@4+811 (4013a0)
    @[12] 0x00401a41 NLNOTES.WinMain@16+1697 (630f71e0,0,16231f,1)
    @[13] 0x00402721 NLNOTES.WinMainCRTStartup+389
    (7c910460,7c980620,7ffd7000,c02a09dc)
     [14] 0x7c817077 kernel32.RegisterWaitForInputIdle+73
    (40259c,0,78746341,20)
    

Local fix

  • Restart every day
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# MCHZ8QWTCT.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO66937

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    852

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-27

  • Closed date

    2012-02-07

  • Last modified date

    2012-02-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R852 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
07 February 2012