APAR status
Closed as fixed if next.
Error description
Lotus Notes Basic crashes after running without restarting for a few days (2 - 5). ############################################################ ### FATAL THREAD 1/21 [ NLNOTES: 2924: 39e8] ### FP=0x00139054, PC=0x223d6570, SP=0x00138ea0 ### stkbase=00140000, total stksize=237568, used stksize=29024 ### EAX=0x0b8ef5d8, EBX=0x3c010d80, ECX=0x0b8ef5d8, EDX=0x0b8f2664 ### ESI=0x00000000, EDI=0x63c50044, CS=0x0000001b, SS=0x00000023 ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246 Exception code: c0000005 (ACCESS_VIOLATION) ############################################################ @[ 1] 0x63151c68 nnotesws.CEdParagraphBoxData::Paint+1624 (13923c,139208,139158,0) @[ 2] 0x630e3026 nnotesws.@DocPaintUpdate@8+1718 (e7030a,945c018) @[ 3] 0x6304bca4 nnotesws.@DocWindowsMessage@24+2468 (0,0,1395f4,1395e8,0,0) @[ 4] 0x6304a2ee nnotesws.DocRichTextWndProc@16+238 (945c018,f,0,0) [ 5] 0x7e418734 USER32.GetDC+109 (6304a200,e7030a,f,0) [ 6] 0x7e418816 USER32.GetDC+335 (0,6304a200,e7030a,f) [ 7] 0x7e428ea0 USER32.DefWindowProcW+384 (85e7a8,f,0,0) [ 8] 0x7e428eec USER32.DefWindowProcW+460 (13970c,18,85e7a8,f) [ 9] 0x7c90e473 ntdll.KiUserCallbackDispatcher+19 (139790,0,1397b4,630b9f1b) [10] 0x7e418a10 USER32.DispatchMessageW+15 (139790,1,602a4,63020000) @[11] 0x630b9f1b nnotesws.NEMMainLoop@4+811 (4013a0) @[12] 0x00401a41 NLNOTES.WinMain@16+1697 (630f71e0,0,16231f,1) @[13] 0x00402721 NLNOTES.WinMainCRTStartup+389 (7c910460,7c980620,7ffd7000,c02a09dc) [14] 0x7c817077 kernel32.RegisterWaitForInputIdle+73 (40259c,0,78746341,20)
Local fix
Restart every day
Problem summary
This APAR is closed as FIN. We have deferred the fix to a future release.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# MCHZ8QWTCT. This APAR is closed as FIN. We have deferred the fix to a future release.
APAR Information
APAR number
LO66937
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
852
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-01-27
Closed date
2012-02-07
Last modified date
2012-02-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R852 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
07 February 2012