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LO66830: ERROR "NOTE ITEM NOT FOUND" NOT FOUND ON OVER QUOTA REPORT

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In some environments the Over Quota report form is not being
    synched to device as rich text, just as plain text. This causes
    the following error message to appear on the Domino console.
    
    Lotus Traveler: SEVERE CN=xxx/yyy Internal Error: Debug Data:
    Error NSFItemInfo noteId=nnnn for item=Body. Error(222)=Note
    item not found.
    
    Work around is to have the user to get below over quota limit
    not to hit the situation.
    

Local fix

  • Have the user reduce mail file below quota.
    

Problem summary

  • Over Quota message generated by Domino server would not sync
    correctly to Mobile device.  Error message displayed on the
    Domino Console.
    

Problem conclusion

  • The over Quota message does not have a plain text format and
    must be converted to plain text in order to sync to some
    devices.  The lotus Traveler server was updated to handle this
    special scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO66830

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-24

  • Closed date

    2012-02-26

  • Last modified date

    2012-02-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
26 February 2012