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LO66652: PARENT AND CHILD FOLDER HAS SAME NAME CAUSING SYNC TO FAIL

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The problem is very data dependent where the folder name has a
    back slash in the name and the name before and after the
    backslash '\' was the same.  (i.e. "FolderName\FolderName")
    This was causing the Lotus Notes Traveler to say that the parent
    folder was itself.  This causes iOS devices to get stuck in a
    loop and making it non responsives.
    
    The fix is treat this folder has root folder so there will not
    be a parent folder.
    
    
    Work around delete this folder.
    

Local fix

  • Delete the folder with the bad name.
    

Problem summary

  • Unable to sync data to Apple device due to bad folder name
    'foldername\foldername'.
    

Problem conclusion

  • The Lotus Traveler server was updated to send the bad folder to
    the device in a manner that the device can handle.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO66652

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-18

  • Closed date

    2012-02-26

  • Last modified date

    2012-02-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

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Document Information

Modified date:
26 February 2012