LO66393: DOMINO 8.5.3 SERVER CRASHING CONTINUOUSLY ON NSERVER PROCESS WITH DBGETNOTENONSUMMARYLENGTH FUNCTION CALLS

APAR status

• Closed as program error.

Error description

• * Recent upgrade to Domino 8.5.3
  * Server is crashing with the same fatal stack each time:
  
  ############################################################
  ### thread 47/86: [ nserver:  0910:  1754] FATAL THREAD (Panic)
  ### FP=0x63c165c8, PC=0x773c135a, SP=0x63c165c8
  ### stkbase=0x63c20000, total stksize=4194304, used
  stksize=39480
  ### EAX=0x58c70b00, EBX=0x00000000, ECX=0x58c6020e,
  EDX=0x00000000
  ### ESI=0x000927c0, EDI=0x00000fcc, CS=0x00000033, SS=0x0000002b
  ### DS=0x00000000, ES=0x00000000, FS=0x00000000, GS=0x00000000
  Flags=0x00000287
  ############################################################
   [ 1] 0x773c135a ntdll.ZwWaitForSingleObject+10
  (BF402944500B,26b2749,4,4134fc0)
   [ 2] 0x7FEFD8810DC KERNELBASE.WaitForSingleObjectEx+156
  (0,0,0,fcc)
  @[ 3] 0x004b4cdb nnotes.FRSendCommandToService+1943
  (63c1bc40,63c1bf58,0,4b0fc4)
  @[ 4] 0x004b85c4 nnotes.OSRunExternalScript+5860 (4,0,272a084,3)
  @[ 5] 0x004b1df1 nnotes.FRTerminateWindowsResources+2277
  (1,7739920c,1754,63c1d430)
  @[ 6] 0x004bb58e nnotes.OSFaultCleanupExt+622
  (0,4b118b,150014,272e1b0)
  @[ 7] 0x004bc005 nnotes.OSFaultCleanup+29
  (0,2,63c1e950,63c1dcd8)
  @[ 8] 0x004d597a nnotes.OSNTUnhandledExceptionFilter+626
  (63c1eed0,2711164,63c1e8d0,4d)
  @[ 9] 0x00445a6c nnotes.Panic+856
  (63c1efec,50edfe,63c1f31c,63c1f284)
  @[10] 0x0044ce18 nnotes.LockHandleExt+600 (0,0,3,0)
  @[11] 0x0044cb44 nnotes.OSLockObject+24
  (2E19D80000F800,8625797b,0,0)
  @[12] 0x01b6bff4 nnotes.DbGetNoteNonSummaryLength+400
  (0,0,201300000000,910)
  @[13] 0x01b6be0e nnotes.DbGetNoteApproxSize+2150
  (30000d3,d4b2a,d4b2a,3)
  @[14] 0x019ecbd0 nnotes.iNSFDbGetNoteApproxSize+96
  (63c1f8d0,167eac8,705598b8,7c4145f0)
  @[15] 0x019d4987 nnotes.NSFDbGetNoteApproxSize+747
  (1f480018,1f480018,202,47c4ce)
  @[16] 0x10058780 nserverl.ServerNoteOpen+1372
  (11580013,1f480018,63c1fb60,47c4ce)
  @[17] 0x1004451f nserverl.DbServer+2219
  (d9fb01a3,11580013,63c1fd0c,50)
  @[18] 0x10065190 nserverl.WorkThreadTask+2324
  (d872001e,0,910,bf00df4)
  @[19] 0x10001b21 nserverl.Scheduler+969 (0,0,0,0)
  @[20] 0x0045654e nnotes.ThreadWrapper+330 (0,0,0,0)
   [21] 0x76ca652d kernel32.BaseThreadInitThunk+13 (0,0,0,0)
   [22] 0x7739c521 ntdll.RtlUserThreadStart+33 (0,0,0,0)
  

Local fix

• At times running full maintenance on the database referenced
  did not help.
  The only  workaround was to pull a new repica of the database
  if one exists.  This will not prevent the server from crashing
  on another database at a later time.
  

Problem summary

• A programming error was found and will be corrected in a future
   release.
  

Problem conclusion

• A programming error was found and will be corrected in a future
   release.
  

Temporary fix

Comments

• This APAR is associated with SPR# MVEO8Q7MMX.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DOMINO SERVER

• Fixed component ID

  5724E6200

Applicable component levels

• R700 PSN

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