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LO65138: RELATIVE REDIRECT URL (302) NOT WORKING WM AND NOKIA.

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APAR status

  • Closed as program error.

Error description

  • Customer reported using a Proxy server to redirect clients to
    the Traveler server.  The proxy is using standard 302 redirects
    but is using a relative URL segment instead of the fully
    qualified path.  This appears to work fine with Android and
    Apple devices but not Windows Mobile or Nokia.
    

Local fix

Problem summary

  • Customer reported that both Windows Mobile and Nokia device were
    not able to connect to their Traveler server.  The customer is
    using a proxy server that redirects using a relative URL
    fragment.
    

Problem conclusion

  • The Windows Mobile and Nokia clients were not handling the
    relative URL correctly, while Android and Apple were.  The WM
    and Nokia clients have been updated to handle correctly.
    
    This is an uncommon scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO65138

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-31

  • Closed date

    2011-12-18

  • Last modified date

    2011-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
18 December 2011