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LO64615: UNABLE TO START NOTES CLIENT 8.5 VIA .NDL FILE (NOTES DOCLINK)

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You can track all active APARs for this component.

 

APAR status

  • Closed as duplicate of another APAR.

Error description

  • Customer is unable to open Notes client 8.5.2 double clicking on
    the .NDL file (Notes doclink)
    
    Two Notes Client Environments:
    8.5.2FP3SHF60 & 802FP5HF25
    
    Within 802FP5HF25 I am able to open a .ndl file.  After the
    double click the Notes Client start.
    
    Within 8.5.2FP3SHF60 I get a dialogue box to choose the program
    which should be used.
    
    Why ?
    

Local fix

  • Tested .NDL provided and checked various registry keys.  we
    observed a difference in the count of quotes (") and when we
    added two to the .NDL we were able to launch the doc within
    Notes.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# PBAO8MJNZL.
    The record was closed as a duplicate.
    This APAR is a duplicate of LO63866
    

APAR Information

  • APAR number

    LO64615

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    852

  • Status

    CLOSED DUB

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-11

  • Closed date

    2011-10-21

  • Last modified date

    2011-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 December 2011