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LO64489: OLE EMBEDDED WORD DOC GETS CORRUPTED WHILE BEING SAVED. "AN ERROR HAS OCCURRED WHILE PROCESSING A REQUEST ON AN OBJ

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APAR status

  • Closed as fixed if next.

Error description

  • Ole embedded Word documents get corrupted while being saved.
    The user gets an error:
    "An error has occurred while processing a request on an object."
    
    Environment
    Notes 852FP3
    Windows XP
    Microsoft Office 2007
    
    Steps to reproduce
    
    1. Open the document in the view
    
    2. Go to Edit Mode
    
    3. Click "Open Word Document". This will open the Ole-object
    
    
    4. Edit the Document, for instance type Test
    
    
    5 Save the document: Ctrl-S and then Close the Document
    
    6. Save the Notes document and then close it
    
    7. Open the Notes document again
    
    8. click on "Open Word Document"
    9. Error occur:
    "Notes error: An error has occurred while processing a request
    on an object. (Word)"
    

Local fix

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RGAU8MELMJ.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO64489

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    852

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-07

  • Closed date

    2012-04-16

  • Last modified date

    2012-04-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R852 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
16 April 2012