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LO64114: EXCEPTION ON IPHONE SYNC RESULTS IN SLOW SYNC

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If an Exception occurs and is displayed during a sync of an
    ActiveSync Device; The next sync of this device results in a
    Slow Sync occuring.  Therefore, any in process action taken by
    the user may be reverted.
    

Local fix

  • n/a
    

Problem summary

  • Customer reported that intermittantly some Apple users would
    re-sync all data to the device.
    

Problem conclusion

  • An exception in the device itself would cause unexpected
    response from the device.  This would eventually lead to a
    replace sync.  The server code was updated to handle this
    scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO64114

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-09-22

  • Closed date

    2011-10-03

  • Last modified date

    2011-10-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R852 PSY

       UP

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Document Information

Modified date:
03 October 2011