LO63574: MISSING SINGLE SIGN ON TOKEN ERROR OCCURS WHEN THE USER CHANGE USER ID.

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• "Missing Single Sign on Token" error occurs when the user change
  user id.
  
  Steps to reproduce.
  ----------------------------------
  1. Install Notes client with single password logon function.
  2. Setup Notes client for UserA.
  3. Add another location document to change user id file for
  UserB.
  4. Enable Single Sign On and auto log-in of Sametime in the
  preference.
  5. Logon to Sametime by UserA.
  6. Switch the location to UserB (switch user id file).
  7. "Missing Single Sign On Token" error occurs. And user never
  be able to login until the user restart Notes client.
  -----------------------------------
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# STAA8LFBH6.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels