IBM Support

LO62635: TRAVELER Server CRASHES WHEN PROCESSING MIME INVITATIONS

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The problem is caused when Domino server was upgrade 8.5.2.3 on
    the Lotus Notes Traveler server, and processing a Mime meeting
    attendee's action is causing a memory over lay that results in
    the crash.
    
    Error Message = PANIC: LookupHandle: handle out of range
    
    Fatal call stack:
    ############################################################
    
    ### thread 41/44: [nTRAVELER:  15f4:  11e8] FATAL THREAD (Panic)
    ### FP=0x41eca814, PC=0x7c82847c, SP=0x41eca7a4
    ### stkbase=0x41ed0000, total stksize=65536, used stksize=22620
    ### EAX=0x00000027, EBX=0x41ecb3e4, ECX=0x00200000,
    EDX=0x00000000
    ### ESI=0x00000354, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000297
    ############################################################
     [ 1] 0x7c82847c ntdll.KiFastSystemCallRet+0
    (354,493e0,0,41ecafc4)
     [ 2] 0x77e61c8d kernel32.WaitForSingleObject+18
    (354,493e0,41ecb758,41ecb404)
    @[ 3] 0x6020cf85 nnotes.FRSendCommandToService+789
    (41ecafe4,41ecb3e4,41ecb404,0)
    @[ 4] 0x6020ddc8 nnotes.OSRunExternalScript@8+1064 (12c,1)
    @[ 5] 0x6020e33f nnotes.FRTerminateWindowsResources+975
    (1,1010,1,0)
    @[ 6] 0x6020e768 nnotes.OSFaultCleanupExt@24+984
    (bd6a68,1010,0,0,0,41ecba80)
    @[ 7] 0x6020e7ea nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @[ 8] 0x6021a1d4 nnotes.OSNTUnhandledExceptionFilter@4+276
    (41eccab8)
    @[ 9] 0x601db74d nnotes.Panic@4+589 (60ee148f)
    @[10] 0x601dfbf0 nnotes.LockHandleExt@16+320
    (1000100,41eccb10,0,0)
    @[11] 0x60002ba6 nnotes.LockHandle@12+22 (1000100,41eccb10,0)
    @[12] 0x60002bc3 nnotes.OSUnlockObject@4+19 (b90014)
    @[13] 0x6000c77e nnotes.OSUnlockPool@4+190 (41eccb40)
    @[14] 0x60016567 nnotes.NSFItemInfo@28+215
    (3000,60f20da0,a,0,0,41eccb44,f10f10)
    @[15] 0x6006c731 nnotes.NSFNoteIsSignedOrSealedUsingNotes@28+49
    (3000,0,0,0,0,41eccb70,f10f10)
    @[16] 0x6072fa28 nnotes.NeedsIcalConversion@8+40 (3000,0)
    @[17] 0x60732dc5 nnotes.InsertICalIntoMimeStream+165
    (3000,20001,0,0)
    @[18] 0x09934835 travelerca.ConvertNoteToIcalFormat+101
    (8c64700,2be9,41ecfb8c,0)
    @[19] 0x09932d84 travelerca.ProcessEvent::sendMeetingReply+68
    (8fba090,b7654321,7fec42c5,1000)
    @[20] 0x7fec4250 J9PRT24.setTagSumCheck+16 (8c64700,0,0,0)
    @j9memtag.c(60)
    @[21] 0x7ff2c5cd j9vm24.javaProtectedThreadProc+125
    (7266a10,7ff2c550,8c64700,7fefa090) @vmthread.c(1653)
    @[22] 0x7ff2cdf5 j9vm24.javaThreadProc+53 (8987738,0,0,8987738)
    @vmthread.c(260)
     [23] 0x77e6482f kernel32.GetModuleHandleA+223
    (7c3493a3,8987738,0,8000a)
    

Local fix

  • Keep Domino level at 8.5.2.2 level
    

Problem summary

  • One of the Domino APIs used by Lotus Traveler changed in the
    Domino 8.5.2.3 release, which could result in a Lotus Traveler
    crash when syncing certain types of documents.  Generally would
    see this in the crash stack:
    
    nnotes.InsertICalIntoMimeStream+16
    travelerca.ConvertNoteToIcalFormat
    travelerca.ProcessEvent::sendMeetingReply
    

Problem conclusion

  • Lotus Traveler was updated to bypass this API call so that its
    usage could not cause an issues in the 8.5.2.x release stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO62635

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-27

  • Closed date

    2011-08-30

  • Last modified date

    2011-08-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R852 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 August 2011