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LO62607: CRASH ON NIMAP RESPONSEPROCESS SHORTLY AFTER UPGRADING TO DOMINO 8.5.2FP3

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APAR status

  • Closed as unreproducible.

Error description

  • Customers have reported multiple IMAP crashes after upgrading
    from 8.5.2 to 8.5.2 FP3. Below is the crash stack
    
    ############################################################
    
    ### FATAL THREAD 8/12 [   nImap:  15cc:  0f4c]
    ### FP=0x286cff64, PC=0x004099ab, SP=0x286cfdc8
    ### stkbase=286d0000, total stksize=262144, used stksize=568
    ### EAX=0x286cff44, EBX=0x286c0000, ECX=0x286cff58,
    EDX=0x01ced9c0
    ### ESI=0x00000000, EDI=0x2d380000, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00010293
    Exception code: c0000005 (ACCESS_VIOLATION)
    ############################################################
    @[ 1] 0x004099ab nImap.ResponseProcess+1307
    (7cb,2d380001,1062ee8,3)
    @[ 2] 0x00419304 nImap.IMAPThreadProc@4+836 (0)
    @[ 3] 0x60155e8f nnotes.ThreadWrapper@4+175 (0)
     [ 4] 0x77e6482f kernel32.GetModuleHandleA+223
    
    ..      SOBJ: addr=0x010df2e4, h=0xf01028fc t=0xc30a
    (BLK_LOOKUP_THREAD)
    ..      SOBJ: addr=0x010d4f94, h=0xf01028f8 t=0xc130 (BLK_TLA)
    ..      SOBJ: addr=0x010d516c, h=0xf01028f9 t=0xc275 (BLK_NSFT)
    ..      file: fd: 1856, D:\Notes\Data\Mail\cproctor.nsf
    
    
    
    Customer did not experience any IMAP crashes prior to the
    Upgrade and no issues reported
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# TLAM8JZNMN.
    The change team could not reproduce the problem or determined
     that the problem has already been corrected.
    

APAR Information

  • APAR number

    LO62607

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    852

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-26

  • Closed date

    2011-08-05

  • Last modified date

    2011-08-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
05 August 2011