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LO62379: CLIENT CRASH ON FRSENDCOMMANDTOSERVICE

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APAR status

  • Closed as duplicate of another APAR.

Error description

  • Customer is experiencing a client crash with the following crash
    stack:
    
    ############################################################
    ### thread 1/17: [ NLNOTES:  0adc:  1690] FATAL THREAD (Panic)
    ### FP=0x0013487c, PC=0x7c90e514, SP=0x00134818
    ### stkbase=0x00140000, total stksize=241664, used stksize=47080
    ### EAX=0x05aa0000, EBX=0x0013544c, ECX=0x00001000,
    EDX=0x7c90e514
    ### ESI=0x0000060c, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000297
    ############################################################
     [ 1] 0x7c90e514 ntdll.KiFastSystemCallRet+0
    (60c,493e0,0,13502c)
     [ 2] 0x7c802542 kernel32.WaitForSingleObject+18
    (60c,493e0,1357c0,13546b)
    @[ 3] 0x6020c645 nnotes.FRSendCommandToService+789
    (13504c,13544c,13546b,0)
    @[ 4] 0x6020d488 nnotes.OSRunExternalScript@8+1064 (12c,1)
    @[ 5] 0x6020d9ff nnotes.FRTerminateWindowsResources+975
    (1,1010,1,0)
    @[ 6] 0x6020de28 nnotes.OSFaultCleanupExt@24+984
    (d66a68,1010,0,0,0,135ae8)
    @[ 7] 0x6020deaa nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @[ 8] 0x60219744 nnotes.OSNTUnhandledExceptionFilter@4+276
    (136b20)
    @[ 9] 0x601daead nnotes.Panic@4+589 (60ed9478)
    @[10] 0x601df3ea nnotes.LockHandleExt@16+410
    (2962,136b6c,136b70,0)
    @[11] 0x601df503 nnotes.OSLockObjectExt@8+35 (d20014,612aa080)
    @[12] 0x60002b7e nnotes.OSLockObject@4+14 (2962)
    @[13] 0x607066d6 nnotes.IDAreTablesEqual@8+54 (2962,2954)
    @[14] 0x609e47c0 nnotes.ApplyDiffsToUnreadList+304
    (136fd0,1,0,78)
    @[15] 0x609e55eb nnotes.iNSFDbDisassociateUnreadList@4+203 (0)
    @[16] 0x609882f6 nnotes.NSFDbDisassociateUnreadList@4+86
    (ffff0000)
    @[17] 0x63055a84 nnotesws.DESKDeaccessDB@8+52 (1448b00,78)
    @[18] 0x6306f658 nnotesws.DESKDeaccessView@4+296 (7ed0000)
    @[19] 0x63608370 nnotesws.DeskRemoveScriptSelection@8+112
    (1448b00,0)
    @[20] 0x63055bc4 nnotesws.DeskDeleteDBScriptIfNeeded@4+180 (1)
    @[21] 0x6306f723 nnotesws.DESKDeaccessView@4+499 (7180000)
    @[22] 0x6387b18e nnotesws.CLineView::ExitInstance+846
    (718a018,1,7187018,0)
    @[23] 0x637e8bb4 nnotesws.CViewSubprogram::InstanceTerm+180
    (7187018,1,d,6426818)
    @[24] 0x63099fea nnotesws.CSubprogram::Destroy+746
    (7187018,1,6426818,7187018)
    @[25] 0x630524fd nnotesws.fsUnloadFrame+141 (6426818,d,454,0)
    @[26] 0x63067bc1 nnotesws.FSSetFrameSub@20+865 (454,0,0,d,0)
    @[27] 0x635c0e84
    nnotesws.CEditorMonitorSubprogram::DestroyAllSubs+52
    (57fc018,0,0,57fc018)
    @[28] 0x635c13e9
    nnotesws.CEditorMonitorSubprogram::InstanceTerm+281
    (57fc018,1,d,642489c)
    @[29] 0x63099fea nnotesws.CSubprogram::Destroy+746
    (57fc018,1,642489c,57fc018)
    @[30] 0x630524fd nnotesws.fsUnloadFrame+141 (642489c,d,44b,0)
    @[31] 0x63067bc1 nnotesws.FSSetFrameSub@20+865 (44b,0,0,d,0)
    @[32] 0x635c0e84
    nnotesws.CEditorMonitorSubprogram::DestroyAllSubs+52
    (6425018,0,0,6425018)
    @[33] 0x635c13e9
    nnotesws.CEditorMonitorSubprogram::InstanceTerm+281
    (6425018,1,d,642409c)
    @[34] 0x63099fea nnotesws.CSubprogram::Destroy+746
    (6425018,1,642409c,6425018)
    @[35] 0x630524fd nnotesws.fsUnloadFrame+141 (642409c,d,445,0)
    @[36] 0x63067bc1 nnotesws.FSSetFrameSub@20+865 (445,0,0,d,0)
    @[37] 0x635c9af6
    nnotesws.CDatabaseSubprogram::InstanceCleanup+70
    (14f5818,0,2,14f5818)
    @[38] 0x635cf32e nnotesws.CDatabaseSubprogram::InstanceTerm+126
    (0,1,620142f0,62014e50)
    @[39] 0x63099fea nnotesws.CSubprogram::Destroy+746
    (14f5818,1,6200b740,6239a578)
    @[40] 0x63546c1a nnotesws.CHeadlessDBRequest::HandleCloseDB+154
    (14f5818,13856c,138ed0,63d8b290)
    @[41] 0x6354a10a nnotesws.CHeadlessDBRequest::Execute+4586
    (0,b26190,b26190,1)
    @[42] 0x61f91f63
    nxpm.CXmlRequestProcessor::ProcessRequestExt+819
    (2c52998,b26190,0,0)
    @[43] 0x61f91340 nxpm.CXmlRequestProcessor::ProcessRequest+32
    (2c52998,d8,138ed0,138ee0)
    @[44] 0x6358cb35 nnotesws.ProcessWksMsgExt@32+11141
    (90,9f40000,0,f0104bc7,0,138ebc,f10f10,ffffffff)
    @[45] 0x63034583 nnotesws.CheckWksMQ@4+435 (0)
    @[46] 0x63026ba3 nnotesws.CDeskSubprogram::SubMessageProc+6515
    (14c7c18,570,0,0)
    @[47] 0x63024d08 nnotesws.MainWndProc@16+7752 (302c4,570,0,0)
     [48] 0x7e418734 USER32.GetDC+109 (63022ec0,302c4,570,0)
     [49] 0x7e418816 USER32.GetDC+335 (0,63022ec0,302c4,570)
     [50] 0x7e4189cd USER32.GetWindowLongW+295
    (139790,0,1397b4,630b9fbb)
     [51] 0x7e418a10 USER32.DispatchMessageW+15
    (139790,1,302e2,63020000)
    @[52] 0x630b9fbb nnotesws.NEMMainLoop@4+811 (4013a0)
    @[53] 0x00401a41 NLNOTES.WinMain@16+1697 (630f7280,0,16231d,0)
    @[54] 0x00402721 NLNOTES.WinMainCRTStartup+389
    (7c910460,7c980620,7ffdf000,8054b6ed)
     [55] 0x7c817077 kernel32.RegisterWaitForInputIdle+73
    (40259c,0,78746341,20)
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RREN8JVJP2.
    The record was closed as a duplicate.
    This APAR is a duplicate of LO57550
    

APAR Information

  • APAR number

    LO62379

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    852

  • Status

    CLOSED DUB

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-18

  • Closed date

    2011-07-29

  • Last modified date

    2012-03-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 March 2012