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LO62333: DEVICE SYNCS SLOW OVER TIME.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customer reported that a few Apple users see sync times
    gradually increase.  These users appear to send a large number
    of mails from the device.
    

Local fix

  • "tell traveler reset username" appears to help, but isn't a
    great solution as the device will resync all data again.
    

Problem summary

  • Customer reported syncs became slower and slower over time with
    Apple devices.  The particular users in question send a lot of
    mail from the device.
    

Problem conclusion

  • Orphaned database records for the sent mail eventually would
    reduce performance for these users.  The database routines were
    changed to clear the records correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO62333

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-14

  • Closed date

    2011-08-30

  • Last modified date

    2011-08-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R852 PSY

       UP

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Document Information

Modified date:
30 August 2011