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LO62189: PARTITIONED SERVER INSTALL MISSING ONE DIRECTORY UNDER DATA ROOT.

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APAR status

  • Closed as program error.

Error description

  • Customer reported that they installed Traveler on a partitioned
    Domino server.  They found on the partitioned servers that
    the /data/traveler/cfg/client folder was missing.  Manual copy
    of the folder from the first partition resolved any issues.
    
    Also found that LotusInstaller directory was missing from
    /data/domino/html/traveler directory.  Will fix that issue as
    part of this APAR as well.
    

Local fix

  • Manual copy folders from first partition.
    

Problem summary

  • The partitione server install was not laying down the
    <data>/traveler/cfg/client* contents on partion 2 to n.
    

Problem conclusion

  • The first partition had all necessary files, the 2nd to nth
    partition was missing this folder.  This has been updated in the
    Lotus Traveler install application and is available in 8.5.3,
    8.5.2.4 and later releases.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO62189

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-08

  • Closed date

    2011-07-27

  • Last modified date

    2011-08-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R852 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 August 2011