APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION: Android user cannot accept meeting invitation when the following filter settings in 'traveler policy setting document' are used: "maximum mail attachment size-allowed:administrator:0k email attachment: disable email attachment size: 10k" Steps to reproduce: 1.Create a 'travelr settings document', choose 'preference'-'filter settings', and configure the filter settings as below: "maximum mail attachment size-allowed:administrator:0k email attachment: disable email attachment size: 10k" 2. use policy to assign the traveler settings document to users 3. create a new meeting invitation and send to test user 4. sync traveler to download the invitation 5. Now we can find that the 'menu'-'accept/deny' options disappear. However, the issue cannot be reproduced on iphone.
Local fix
Problem summary
Customer reported that invitations on Android devices did not function when attachments were not allowed to sync. maximum mail attachment size-allowed:administrator:0k
Problem conclusion
The attachment filter was incorrectly filtering invitations, which are essentially an e-mail with an attachment. The Lotus Traveler server has been updated to handle invitations correctly. This was only seen with Android devices.
Temporary fix
This fix will be included in Lotus Traveler 8.5.2.4 and later releases. See this technote for the latest Lotus Traveler maintenance information. http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO62165
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
852
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-07-07
Closed date
2011-07-27
Last modified date
2011-07-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R852 PSY
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
27 July 2011