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LO62165: PROHIBIT ATTACHMENTS BREAKS INVITATIONS FOR ANDROID DEVICES.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    Android user cannot accept meeting invitation when the following
    filter
    settings in 'traveler policy setting document' are used:
    "maximum mail attachment size-allowed:administrator:0k
    email attachment: disable
    email attachment size: 10k"
    
    
    Steps to reproduce:
    
    1.Create a 'travelr settings document', choose
    'preference'-'filter settings', and configure the filter
    settings as
    below:
    "maximum mail attachment size-allowed:administrator:0k
    email attachment: disable
    email attachment size: 10k"
    2. use policy to assign the traveler settings document to users
    3. create a new meeting invitation and send to test user
    4. sync traveler to download the invitation
    5. Now we can find that the 'menu'-'accept/deny' options
    disappear.
    
    However, the issue cannot be reproduced on iphone.
    

Local fix

Problem summary

  • Customer reported that invitations on Android devices did not
    function when attachments were not allowed to sync.
    
    maximum mail attachment size-allowed:administrator:0k
    

Problem conclusion

  • The attachment filter was incorrectly filtering invitations,
    which are essentially an e-mail with an attachment.  The Lotus
    Traveler server has been updated to handle invitations
    correctly.  This was only seen with Android devices.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO62165

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-07

  • Closed date

    2011-07-27

  • Last modified date

    2011-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R852 PSY

       UP

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Document Information

Modified date:
27 July 2011