LO62165: PROHIBIT ATTACHMENTS BREAKS INVITATIONS FOR ANDROID DEVICES.

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Android user cannot accept meeting invitation when the following
  filter
  settings in 'traveler policy setting document' are used:
  "maximum mail attachment size-allowed:administrator:0k
  email attachment: disable
  email attachment size: 10k"
  
  
  Steps to reproduce:
  
  1.Create a 'travelr settings document', choose
  'preference'-'filter settings', and configure the filter
  settings as
  below:
  "maximum mail attachment size-allowed:administrator:0k
  email attachment: disable
  email attachment size: 10k"
  2. use policy to assign the traveler settings document to users
  3. create a new meeting invitation and send to test user
  4. sync traveler to download the invitation
  5. Now we can find that the 'menu'-'accept/deny' options
  disappear.
  
  However, the issue cannot be reproduced on iphone.
  

Local fix

Problem summary

• Customer reported that invitations on Android devices did not
  function when attachments were not allowed to sync.
  
  maximum mail attachment size-allowed:administrator:0k
  

Problem conclusion

• The attachment filter was incorrectly filtering invitations,
  which are essentially an e-mail with an attachment.  The Lotus
  Traveler server has been updated to handle invitations
  correctly.  This was only seen with Android devices.
  

Temporary fix

• This fix will be included in Lotus Traveler 8.5.2.4 and
  later releases.  See this technote for the latest Lotus
  Traveler maintenance information.
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R852 PSY

     UP