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LO59467: POP3 TASK HANGS ON DOMINO 8.5.2 FP1

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APAR status

  • Closed as fixed if next.

Error description

  • Periodically, one of the POP3 tasks doesn't close the connection
    with a random user. In Domino Administrator, in the
    Server->Status->Server tasks window,
    there are POP3 server tasks in "Providing service for %user%"
    status,  that doesn't close.
    In the log, the message "Unable to open mail file for %user% .
    Unable to obtain exclusive access to maildrop" appears.
    If the server is restarted, the error dissapear, but it appears
    again after a few hours. Also, after the server is restarted a
    few times
    (around 10), the server crashes when it's being stopped.
    
    the users are configured to connect to the server using POP3
    protocol over SSL using the 995 port.
    

Local fix

  • Reported use of setting parameter "POP3_SESSION_Timeout=2" in
    Domino notes.ini has alleviated problem.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# HARL65BEHL.
    
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO59467

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    852

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-24

  • Closed date

    2011-04-01

  • Last modified date

    2011-07-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R852 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
07 July 2011