LO57631: RECENT CONTACTS VIEW STILL POPULATES AFTER DISABLING USER PREFERENCE, CLEARING VIEW AND DELETING DIP FILES

APAR status

• Closed as unreproducible.

Error description

• References:
  TN 1265985, 1267115, 1267134
  
  1. Confirm that the "Do not automatically add names to the
  Recent
  Contacts view" preference is NOT enabled in the "Contacts" tab
  of the
     Preferencesdialog. NOTE:  This must be done before exiting
  Notes.
  Make sure that Recent Contacts is enabled and working.  Make
  sure there
  are also some unread messages in the user's mail db.
  
  2. Shut down the Notes client.
  
  3. Make a backup copy of the current names.nsf to a directory
  outside of
  the user's Lotus Notes data directory (which is located
  C:\Program
  Files\IBM\Lotus\Note\Data by default).
  
  4. Delete the files in the <Notes Data
  Directory>\workspace\.metadata\.plugins\com.ibm.notes.dip\direct
  ory
     with the client shut down (where <Notes Data Directory> is
  the path
  to your Notes data directory). Sample file names:
      dipTable.ser
      dipTable.ser1186420108375
  
  5.  Launch Notes, open mail and open several unread mail
  documents.  It
  is at this point the associated views are reset.  Per the
  caveats listed
  in  technote #1265985,  the previous
  contents
  of the Recent Contacts list may display until a new message is
  sent.
  You must  send a mail message to ensure the reset is complete.
  This is
  very important and I think this is what you have been missing.
  
  6.  Confirm the recent contacts list is cleared out.  There may
  be a few
  names in the Recent Contacts because of the previous step.  If
  there
  are, simply highlight them and select the trash can icon to
  delete them.
  Then empty the trash.  Once we have the Recent Contacts cleared
  out, now
  we can enable the preference "Do not automatically add names to
  the
  Recent  Contacts view" preference in the "Contacts" tab.  This
  will
  disable the feature.   Another method for disabling the Recent
  Contacts
  feature, is to add the parameter "DisableDPABProcessing=1" to
  the local
  Notes.ini.
  
  7. You must now restart Notes.  Restart and ensure that the
  roaming
  files replicate back to the server, replicating the emptied
  Recent
  Contacts view.
  
  8. To verify that Recent Contacts is no longer populating, open
  the mail
  database, open some unread messages, and send some new messages.
  
  While working in the mail db for about a half hour, sending and
  receiving mail, and opening new documents, the Recent contacts
  view gets repopulated in the Contacts database.
  
  After further testing, and checking the customer roaming PNAB in
  Notespeek, there are two preferences in the RoamingUserID
  profile:
  
  $PrefDisableDPABprocessing=1, which is correct
  
  however,
  $PrefDisableDPABCCprocessing=0, which means any CC field entries
  will still get added to recent contacts.
  
  It seems the recent contacts are getting repopulated from the CC
  Fields of memos.
  

Local fix

• Run agent to set $PrefDisableDPABCCprocessing=1 in the roaming
  PNAB RoamingUserID profile.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# WTON8D2Q3Z.
  The change team could not reproduce the problem or determined
   that the problem has already been corrected.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels