APAR status
Closed as fixed if next.
Error description
When User access the mail file in iNotes and add Follow Up flag to few mails in the Inbox. User has server based archive enabled. When archive the mail from the inbox, mails tagged with the Follow Up flag is also archived. Issue reproduced with iNotes version 8.5, 8.5.1 & 8.5.2 steps to reproduce the issue: 1.Login iNotes and add Follow Up flag to few mail from the inbox. 2.Select the document with the Follow Up flag from the iNotes and archive, then we could observe that document is getting archived. The Same document can be archived from the Notes client as well. Document properties of this document doesn't contain $Nopurge field. 3.Access the Notes client and add the Follow Up flag to any document then $Nopurge filed is getting added hence though the document is archived but the document still present in the Inbox view. When archiving the above document receiving the below error message from the Notes and iNotes client. Result : The follow up mail is also archive to the archive database on the server and the mail is remove from the Inbox view from iNotes. Question is why this mail is remove from Inbox view and why the $Nopurge field is not getting added to the document when the Follow Up flag is tagged from the iNotes. If user try to archive using Lotus Notes client, the Follow Up mail will be archived but the follow up mail still exist in Inbox and there is a prompt "Notes error: Some of the selected documents were not deleted because they are still required in this database" to indicate this.
Local fix
Problem summary
This APAR is closed as FIN. We have deferred the fix to a future release.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# IGAI8CULQ9. This APAR is closed as FIN. We have deferred the fix to a future release.
APAR Information
APAR number
LO57530
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
851
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2011-01-07
Closed date
2017-04-22
Last modified date
2017-04-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R851 PSN
UP
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Document Information
Modified date:
22 April 2017