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LO56989: DOMINO SERVER CRASH ON NBES TASK IN NATIVE NOTES/DOMINO CODE.

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APAR status

  • Closed as fixed if next.

Error description

  • A Domino server version 8.5.1FP3 crashed on the add-in task NBES
    (Blackberry Server) with the following FATAL stack:
    
    ############################################################
    ### thread 41/45: [    nBES:  18e8:  008c] FATAL THREAD (Panic)
    ### FP=0x2d82a678, PC=0x7c8285ec, SP=0x2d82a608
    ### stkbase=0x2d830000, total stksize=61440, used stksize=23032
    ### EAX=0x333efa08, EBX=0x2d82b248, ECX=0x2d82a58c,
    EDX=0x2d82b248
    ### ESI=0x000018bc, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000297
    ############################################################
     [ 1] 0x7c8285ec ntdll.KiFastSystemCallRet
     [ 2] 0x77e61c8d kernel32.WaitForSingleObject
    @[ 3] 0x601b34d5 nnotes.FRSendCommandToService
    @[ 4] 0x601b410f nnotes.OSRunExternalScript
    @[ 5] 0x601b468f nnotes.FRTerminateWindowsResources
    @[ 6] 0x601b4ab8 nnotes.OSFaultCleanupExt
    @[ 7] 0x601b4b3a nnotes.OSFaultCleanup
    @[ 8] 0x601c00c4 nnotes.OSNTUnhandledExceptionFilter
    @[ 9] 0x601822bd nnotes.Panic
    @[10] 0x6018677a nnotes.LockHandleExt
    @[11] 0x601868a3 nnotes.OSLockObjectExt
    @[12] 0x60002b5e nnotes.OSLockObject
    @[13] 0x600de1b9 nnotes.CommitUpdateActions
    @[14] 0x60881fc0 nnotes.NoteUpdateImpl
    @[15] 0x6088546c nnotes.iNoteUpdate2
    @[16] 0x60890b63 nnotes.DispatchNoteUpdate
    @[17] 0x608914c4 nnotes.NSFNoteUpdateExtended3
    @[18] 0x6012eaab nnotes.NSFNoteUpdate
    @[19] 0x006758cf nBES.RIM_NSFNoteUpdate
    @[20] 0x0068aeda nBES.UserSyncDB::SetLastAccessAndPruneDates
    @[21] 0x005b1330 nBES.UserControl::SaveUserStats
    @[22] 0x005bc7cf nBES.UserControl::DoWork
     [23] 0x640f2d97 msadrh15.DllMain
    
    ... and the following error:
    
    PANIC: LookupHandle: handle not allocated
    

Local fix

  • No preventive fix. Server restarted OK.
    

Problem summary

  • The problem will be fixed in the next release of the product.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# WWHN8BZS6B.
    The problem will be fixed in the next release of the product.
    

APAR Information

  • APAR number

    LO56989

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    800

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-12-10

  • Closed date

    2010-12-17

  • Last modified date

    2010-12-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 December 2010