LO56574: DFR'S ARE MARKED AS HELD. WHEN RELEASED, THE ROUTER USES 50 PERCENT OF THE CPU

APAR status

• Closed as program error.

Error description

• Delivery Failure report, Marked as held, will use 50 percent of
  CPU when marked as Unheld.
  
  
  
  The customser is running an agent on the server that will
  archive messages .
  
  Here is the information the customer gave me about the agents
  running on his server:
  
  
  "Our (customer name)
  archiving solution consists of a strorage appliance and one or
  more
  dedicated "archiving gateway" server.  These are Domino servers
  (sold
  with an OEM Domino license), but they are not part of the
  customer's
  production domain.  They are cross-certified, and entered as
  "trusted
  servers" in the server document.  We install our code on these
  gateway
  servers.  A server task called nrissminer.exe connects to the
  customer's
  mail servers and scans journal databases and user mail
  databases, and it
  identifies messages for archiving and stores their
  replica-id/unid information.  Then a series of agents follow the
  replica-id/unid pointers to access those messages.  One agent,
  called "Archive" actually mails the messages to the archiving
  appliance.  We do this by using the standard Notes/Domino API
  for
  mailing, so the messages are actually copied to the mail.box
  files on the gateway, and the router on the gateway is what
  converts the messages from Notes rich text to MIME and actually
  mails the messages to the appliance via SMTP."
  
  
  I am not sure if the message that is marked dead is created from
  the agent the customer referenced above.
  
  
  I do know when i release the message in the mail.box , the cpu
  of the server will hit 50 percent, used by the router task.
  
  
  
  To reproduce the issue, rename your existing mail.box on your
  domino server. Replace the mail.box wit the mail.box provided by
  the customer.
  
  Open the mail.box and release the Held message.
  
  
  Router task will use 50 percent of CPU.
  
  
  - reproduced issue on 8.5.1fp3 and 8.5.2 Domino servers
  
  - if more than one message in mail.box, the customer sees the
  CPU will spike up to 100 percent
  
  
  TELL ROUTER SHOW will display the router task is in a busy
  state.
  
  
  - messages never get delivered
  

Local fix

• no known work around
  

Problem summary

• A programming error was found and will be corrected in a future
   release.
  

Problem conclusion

• A programming error was found and will be corrected in a future
   release.
  

Temporary fix

Comments

• This APAR is associated with SPR# LMIL8BHMEV.
  A programming error was found and will be corrected in a future
   release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DOMINO SERVER

• Fixed component ID

  5724E6200

Applicable component levels

• R851 PSN

     UP