LO55963: NOTES CLIENT 852 STANDARD CRASH ON LOCCHANGESIGNAL & DESKSUBPROGRAMINIT

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• Notes client 852 standard crash on WinXP with crash stack:
  
  LocChangeSignal & DeskSubprogramInit & CDeskSubprogram::Init &
  CSubprogram::Create & NEMInit & WinMain & WinMainCRTStartup
  
  ############################################################
  ### FATAL THREAD 1/5 [ NLNOTES:  1c78:  17b4]
  ### FP=0x00138628, PC=0x631177d0, SP=0x00137b8c
  ### stkbase=00140000, total stksize=237568, used stksize=33908
  ### EAX=0x00138614, EBX=0x00000000, ECX=0x00137b7c,
  EDX=0x00137b78
  ### ESI=0x02540000, EDI=0x631177d0, CS=0x0000001b, SS=0x00000023
  ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
  Flags=0x00010202
  Exception code: c0000005 (ACCESS_VIOLATION)
  ############################################################
  @[ 1] 0x631177d0 nnotesws.LocChangeSignal@12+0
  (138478,1,15fc018)
  @[ 2] 0x630d5379 nnotesws.DeskSubprogramInit@12+2201
  (400000,ff00,63020000)
  @[ 3] 0x630d2720 nnotesws.CDeskSubprogram::Init+128
  (15fc018,400000,607b8)
  @[ 4] 0x63066c91 nnotesws.CSubprogram::Create+1473
  (1,1396bc,607b8)
  @[ 5] 0x630f870b nnotesws.NEMInit@36+5419
  (400000,15fc018,0,0,0,0,0,0,0)
  @[ 6] 0x004019e9 NLNOTES.WinMain@16+1609 (630f71e0,0,16231d,0)
  @[ 7] 0x00402721 NLNOTES.WinMainCRTStartup+389
  (11ca94,7c90e920,7ffdd000,8054b6ed)
   [ 8] 0x7c817077 kernel32.RegisterWaitForInputIdle+73
  (40259c,0,78746341,20)
  
  ERROR (48): couldn't access shared memory key
  'IRIS$MEM$MM379$C.Documents and Settings.***.Local
  Settings.Application Data.Lotus.Notes.Data' - (2) No such file
  or directory
  

Local fix

• none exist
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# JFRA8APJPV.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels