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LO55659: MUI INSTALL FAILS WITH SILENT INSTALL FROM NETWORK DRIVE

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You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Steps to Reproduce:-
    
    8.5.2 multi-user standard client installed to C:\Program
          Files(X86)\Notes
    
    MUI pack CZMH6ML extracted to network share
    
    Install with -
    setup.exe /s /v"ADDLOCAL=German /qb+"
    
    Results in following error lines:-
    
    The call to SRSetRestorePoint API failed. Returned status: 1260.
    GetLastError() returned: 1260
    
    MSI (s) (1C:DC) [13:58:19:751]: Invoking remote custom action.
    DLL: C:\Windows\Installer\MSIFD7B.tmp, Entrypoint:
    IBM_UpdateRegistry
    30.09.2010 13:58:19 3476:F34 AutoLog: ERROR: Unable to open
    installer log file 'LotusMUIPack0Install.log': 2
    
    30.09.2010 13:58:19 2010-09-30T01:58:19.19--1:00 MSI ERROR:
    MUIPackUtils/IBM_UpdateVersionString (Line 7716): Error -
    'GetPropertyFromRegistry' for 'UpdateVersion' failed with return
    code '2'
    
    MSI (s) (1C:20) [13:58:20:734]: Invoking remote custom action.
    DLL: C:\Windows\Installer\MSI15C.tmp, Entrypoint:
    MergeCustomizationFiles
    XPD: 30.09.2010 13:58:20 GenerateInfo/MergeCustomizationFiles:
    DEBUG - Entering
    CustomAction
    MergeCustomizationFiles.5F3129E8_3AD4_4346_AEE6_A314E2DE64D9
    returned actual error code 1603 (note this may not be 100%
    accurate if translation happened inside sandbox)
    
    MSI (s) (1C:28) [14:03:28:011]: Das Produkt wurde durch Windows
    Installer installiert. Produktname: Lotus Notes 8.5.2 MUI Pack
    for G1. Produktversion: 8.52.10245. Produktsprache: 1031.
    Hersteller: Ihr Firmenname. Erfolg- bzw. Fehlerstatus der
    Installation: 1603.
    

Local fix

  • Install manually
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# AJAS8AEDHE.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO55659

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    801

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-10-20

  • Closed date

    2011-02-18

  • Last modified date

    2011-02-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
18 February 2011