IBM Support

LO55504: .EML FILES CREATED FROM 8.5.2 DO NOT SHOW HEADER WHEN OPENED IN WORD, AND OUTLOOK CREATES AS ATTACHMENT

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • When using the new feature to Drag and Drop emails to .EML file
in Windows, I
noticed that when opening said files in Word there is no header
information
shown.  It only shows the body of the message.
Also if you try to open the .EML file in Outlook it will only
add the .EML as
an attachment to a new memo.  This occurs even if Outlook 2007
or Notes is set
to default program for .eml files.

Would expect to see the message open in Outlook as other .EML
files do.
Request would be to see if this is functioning as expected or if
the .eml
should show header in Word and be viewable in Outlook.

Local fix

  • N/A

Problem summary

  • The problem will be fixed in the next release of the product.

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# MWID8A6JMM.
The problem will be fixed in the next release of the product.

    



APAR Information




    

  • APAR number
    LO55504
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    852
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2010-10-12
    • 

  • Closed date
    2010-10-22
    • 

  • Last modified date
    2010-10-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    

  • R852  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 October 2010
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback