LO55331: FILE>PRINT: SMTP (INTERNET/EXTERNAL) MAIL OPENS THE DEFAULT WIND OWS XP BASED PRINT WINDOW INSTEAD OF NOTES PRINT WINDOW

APAR status

• Closed as user error.

Error description

• Problem:
  
  If you try to print a external mail> with FILE> Print, mail
  opens the default
  Windows XP based Print window Instead of Notes print window
  
  : - for internal mails the print window of notes is displayed
  
    - for external mails only windows print dialog is opened up
  
    - if he opens the admin client everything works fine
  
  Issued tested an reproducible
  
  Steps to reproduce:
  
  take one external mail and other internal mail:
  
  Note that does not happen in ALL external mail, you need to try
  in different
  ones till you see the print window below.
  

Local fix

• To let Lotus Notes handle the print for Internet mail, use the
  follwing notes.ini parameter:
  
  BrowserRenderPrintNotes=1.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# SHEZ79NG56.
  The problem was caused by a user error.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels