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LO52741: CLIENT CRASH IN 8.5.1FP1 WITH "PANIC: LOOKUPHANDLE: NULL HANDLE" AND ENUMCOMPOSITEFD & EXPORTBITMAPTOFILE & EXPORTTIFF

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APAR status

  • Closed as program error.

Error description

  • Client crash in 851FP1 with Error: PANIC: LookupHandle: null
    handle
    
    LockHandleExt
    OSLockObjectExt
    OSLockObject
    LoadCDRecs
    EnumCompositeFD
    ExportBitmapToFile
    ExportTIFF
    
    
    Build: 8.5.1FP1 SHF30 (32-bit client)
    OS: Windows/XP 5.1 (32-bit) (Build 2600), PlatID=2, Service Pack
    3 (2
    Processors)
    Date: Tue Jun 08 08:55:32 2010
    ############################################################
    ### thread 10/12: [XitNotes:  0df0:  0d10] FATAL THREAD
    (Panic)
    ### FP=0x09479ae4, PC=0x7c90e514, SP=0x09479a80
    ### stkbase=0x09480000, total stksize=49152, used
    stksize=25984
    ### EAX=0x00000000, EBX=0x0947a6b4, ECX=0x09478c4c,
    EDX=0x7c90e514
    ### ESI=0x00000e04, EDI=0x00000000, CS=0x0000001b,
    SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000297
    ############################################################
     [ 1] 0x7c90e514 ntdll.KiFastSystemCallRet+0
    (e04,493e0,0,947a294)
     [ 2] 0x7c802542 kernel32.WaitForSingleObject+18
    (e04,493e0,947aa28,947a6d3)
    @[ 3] 0x601b4f65 nnotes.FRSendCommandToService+789
    (947a2b4,947a6b4,947a6d3,0)
    @[ 4] 0x601b5b9f nnotes.OSRunExternalScript@8+1055 (12c,1)
    @[ 5] 0x601b611f nnotes.FRTerminateWindowsResources+975
    (1,1010,1,0)
    @[ 6] 0x601b6548 nnotes.OSFaultCleanupExt@24+984
    (1016a68,1010,0,0,0,947ad50)
    @[ 7] 0x601b65ca nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @[ 8] 0x601c1b74 nnotes.OSNTUnhandledExceptionFilter@4+276
    (947bd88)
    @[ 9] 0x601847dd nnotes.Panic@4+589 (60d1b29e)
    @[10] 0x60188bd3 nnotes.LockHandleExt@16+275
    (0,947bdd0,947bdd4,0)
    @[11] 0x60188d53 nnotes.OSLockObjectExt@8+35
    (60fe0948,60fe09fa)
    @[12] 0x60002b6e nnotes.OSLockObject@4+14 (0)
    @[13] 0x0f1b1249 nXTIFF.LoadCDRecs@16+105 (3a71e0c,95,26,0)
    @[14] 0x6078a108 nnotes.EnumCompositeFD@12+376
    (fffffff7,f1b11e0,0)
    @[15] 0x0f1b1602 nXTIFF.ExportBitmapToFile@8+98
    (fffffff8,fffffff7)
    @[16] 0x0f1b111c nXTIFF.ExportTIFF@20+124
    (947bfa8,3,0,101c6a80,0)
     [17] 0x1009b771 lcppn23.LNRichText::StartNewParagraph+33902
    (947f0b4,947f0d4,947f0bc,9)
     [18] 0x10092a7f lcppn23.LNRichText::Export+83
    (947f0b4,947f0d4,947f0bc,947f15c)
     [19] 0x0041db26 XitNotes+121638
    (e8b3c0,947fe0c,101332b0,ab1cec)
     [20] 0x0041beaf XitNotes+114351
    (e42010,947fe0c,101332b0,ab1cec)
     [21] 0x0041b8ca XitNotes+112842 (fd0430,c275,0,c275)
    @[22] 0x600014a4 nnotes.OSUnlockSem@4+260 (1691eec)
    @[23] 0x6018a3f0 nnotes.StaticThreadMem@16+240
    (0,0,c275,3e0004)
    @[24] 0x600040fb nnotes.OSStaticMem@8+523 (35e008c,ff90)
    @[25] 0x600014a4 nnotes.OSUnlockSem@4+260 (0)
    

Local fix

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# JFRA86NDTV.
    

APAR Information

  • APAR number

    LO52741

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    851

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-22

  • Closed date

    2010-07-02

  • Last modified date

    2010-07-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NOTES CLIENT

  • Fixed component ID

    5724E6255

Applicable component levels

  • R851 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
02 July 2010