IBM Support

LO52367: PANIC: PROCESS NOTES2.EXE (PID=10104) NO LONGER EXISTS. A JVM FA ULT COULD BE RESPONSIBLE.

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Notes 8.5.1 FP2 with Sametime 8.5 addon and Sametime Advanced
    
    components as well as several other plugins is recently
    regularly
    hanging with notes.exe consuming 50% of CPU. On trying to close
    Notes
    it crashes.
    
    The customer upgraded to 8.5.1FP3 and the same issue is still
    hapening.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# MALK868EGR.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO52367

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    800

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-08

  • Closed date

    2010-07-01

  • Last modified date

    2010-07-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
01 July 2010