APAR status
Closed as fixed if next.
Error description
PROBLEM: Downgrade from 8.5.1 FP1 to 8.5.1 updates install.dat incorrectly. Domino installer thinks 8.5.1 FP1 is still installed after uninstallation of FP1. Happens also when uninstalling 8.5.1 FP2. ENVIRONMENT Domino 851 32-bit on AIX 64 bit ENVIRONMENT TROUBLESHOOTING Done: - Uninstalling Fix Pack 1 for 8.5.1 on the customer's AIX box (Domino 32bit on Aix 64bit with several Domino partitions), did not appear to complete cleanly. - When trying to re-install Fix Pack 1 again, the installer stated that 8.5.1 FP1 was already installed, when in fact, it was just un-installed. - The customer restored all program files back to 8.5.1 level from backup(/opt/ibm/lotus/notes/latest/ibmpow) and once this was done he was able to install 8.5.1 FP1 again properly. - The customer also tested with Fix Pack 2 on their test server. When trying to uninstall Fix Pack 2 and then trying to re-install it again, the installer claims that Fix Pack 2 is already installed. - So the problem is that Fix Pack 1 and Fix Pack 2 for Domino 8.5.1 (32bit) on AIX (64bit) do not uninstall correctly/cleanly in the customer's environment. Looked install.dat-3 and it has some fields with text string 8.5.1 FP1 like (base_version = "851FP1" ) although 851 is installed. This prevents installer of language packs or fixpacks to recognize real version that is 851.
Local fix
restore of all program files back to 8.5.1 level from backup(/opt/ibm/lotus/notes/latest/ibmpow) and once this was done customer was able to install 8.5.1 FP1 again properly.
Problem summary
The problem will be fixed in the next release of the product.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# RSOI84YDPD. The problem will be fixed in the next release of the product.
APAR Information
APAR number
LO51250
Reported component name
DOMINO SERVER
Reported component ID
5724E6200
Reported release
851
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-04-29
Closed date
2010-08-23
Last modified date
2010-08-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R851 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
23 August 2010