IBM Support

LO51250: 8.5.1FP1 UNINSTALLER UPDATES INSTALL.DAT WRONG ON AIX

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APAR status

  • Closed as fixed if next.

Error description

  • PROBLEM:
    
    Downgrade from 8.5.1 FP1 to 8.5.1 updates install.dat
    incorrectly.
    Domino installer thinks 8.5.1 FP1 is still installed after
    uninstallation of FP1.
    
    Happens also when uninstalling 8.5.1 FP2.
    
    ENVIRONMENT
    Domino 851 32-bit on AIX 64
    bit
    ENVIRONMENT
    
    
    
    TROUBLESHOOTING Done:
    - Uninstalling Fix Pack 1 for 8.5.1 on the customer's AIX box
    (Domino 32bit on Aix 64bit with several Domino partitions), did
    not appear to complete cleanly.
    
    - When trying to re-install Fix Pack 1 again, the installer
    stated that 8.5.1 FP1 was already installed, when in fact, it
    was just un-installed.
    
    - The customer restored all program files back to 8.5.1 level
    from backup(/opt/ibm/lotus/notes/latest/ibmpow) and once this
    was done he was able to install 8.5.1 FP1 again properly.
    
    - The customer also tested with Fix Pack 2 on their test server.
    When trying to uninstall Fix Pack 2 and then trying to
    re-install it again, the installer claims that Fix Pack 2 is
    already installed.
    
    - So the problem is that Fix Pack 1 and Fix Pack 2 for Domino
    8.5.1 (32bit) on AIX (64bit) do not uninstall correctly/cleanly
    in the customer's environment.
    
    
    Looked install.dat-3  and it has some fields with text string
    8.5.1 FP1 like  (base_version = "851FP1" ) although 851 is
    installed. This prevents installer of language packs or
    fixpacks to recognize real version that is 851.
    

Local fix

  • restore of all program files back to 8.5.1 level from
    backup(/opt/ibm/lotus/notes/latest/ibmpow) and once this was
    done customer was
    able to install 8.5.1 FP1 again properly.
    

Problem summary

  • The problem will be fixed in the next release of the product.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RSOI84YDPD.
    The problem will be fixed in the next release of the product.
    

APAR Information

  • APAR number

    LO51250

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    851

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-29

  • Closed date

    2010-08-23

  • Last modified date

    2010-08-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R851 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
23 August 2010