IBM Support

LO50727: NLNOTES.EXE, NTASKLDR.EXE AND NOTES2.EXE REMAIN RUNNING AFTER NO TES IS SHUT DOWN

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You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • This user seldom closes her Notes client. One time, she ran the
Notes client
since Mar 15 and closed the client on Mar 22. On the next day
morning, she
double clicked the desktop shortcut to launch the Notes client.
However,
nothing appeared. She found nlnotes.exe, ntaskldr.exe and
notes2.exe were
running in the Windows Task Manager but Notes client didn't show
up. Then, she
ran nsd to collect data and nsd -kill to close all Notes related
processes.
Afterwards, Notes client can be launched successfully.

Local fix

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Problem summary


    

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Problem conclusion


    

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Temporary fix


    

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Comments


    

  • This APAR is associated with SPR# YYLN84G63V.
The record was returned to the person who created it for more
 information.

    



APAR Information




    

  • APAR number
    LO50727
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    851
    • 

  • Status
    CLOSED  RET
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2010-04-12
    • 

  • Closed date
    2013-12-16
    • 

  • Last modified date
    2013-12-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

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  • APAR is sysrouted TO one or more of the following:
    

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Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 December 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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