APAR status
Closed as Permanent restriction.
Error description
Domino 8.0.2FP1 64b on Windows 2003 server 64b. All notes clients could not access server. Both "nsd -kill" and "killing nserver process from Windows Task manager" could not kill Domino server. Customer must restart OS. There is no semdebug entry when server hangs and there is no error in console log. From call stack, find that server listener thread has below call stack: ############################################################ ### thread 7/135: [ nserver: 0d18: 0f38] ### FP=0x4f83f3a8, PC=0x78ee0a6a, SP=0x4f83f3a8 ### stkbase=0x4f840000, total stksize=4194304, used stksize=3160 ############################################################ [ 1] 0x78ee0a6a ntdll.ZwDeviceIoControlFile+10 (2,1,1a,0) [ 2] 0x7FF76F0E176 MSWSOCK.StopWsdpService+32646 (75501af8,4f0c83,7b4d460,4a8080) [ 3] 0x7FF770584C2 WS2_32.WSAAccept+226 (7241a1a8,4a924d,6e3616c,4a7550) [ 4] 0x7FF770583D5 WS2_32.accept+21 (0,21f80001,7733e00,4a8626) @[ 5] 0x1c1d32ac nNTCP.TCPEndp_AcceptConnection+172 (21f80001,159c9cd,4f83fc78,7735ef4) @[ 6] 0x1c1d30a3 nNTCP.cmd_listen+455 (12380001,17a00001,0,0) @[ 7] 0x01fe2eb0 nnotes.nti_listen+152 (21f80001,82880001,1,0) @[ 8] 0x01fd2f27 nnotes.PortDriver_AcceptWait+335 (8e680001,8e680001,7b4dbd8,1819244) @[ 9] 0x01fd198d nnotes.PortDriver_WaitHelper+765 (82880001,8e680001,0,17bfef2) @[10] 0x01fd13e1 nnotes.PortDriver_Wait+701 (82880001,8e680001,fef0f90,1818404) @[11] 0x0181857d nnotes.NetWaitGuts+333 (8e680001,0,1c130158,3) @[12] 0x0181837b nnotes.NetWait+23 (8e680001,2bd00001,0,6) @[13] 0x10002085 nserverl.Scheduler+1941 (2bd00001,0,6,4) It seems the listener thread could not accept any request.
Local fix
Problem summary
A programming error was found but will not be corrected. It will be a permanent restriction.
Problem conclusion
A programming error was found but will not be corrected. It will be a permanent restriction.
Temporary fix
Comments
This APAR is associated with SPR# FLII844D38.
APAR Information
APAR number
LO50411
Reported component name
DOMINO SERVER
Reported component ID
5724E6200
Reported release
802
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-04-01
Closed date
2010-05-05
Last modified date
2010-05-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
NA
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
05 May 2010