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LO50072: "MEMORYSERVICING" ERROR DIALOG IS REPORTED FROM OSSERVICEIMPL.GETOSSERVICEIMPL

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APAR status

  • Closed as unreproducible.

Error description

  • Notes client was upgraded from Notes 6.5.4 to Notes 8.5.1FP1
    Standard. User got
    "MemoryServicing" error several times every day in a
    random
    interval. After clicking OK, the Notes client was still working
    without hang or
    crash.
    
    
    
    Below severe error can be found in the trace log.
    2010-03-22T14:54:52.180+08:00 SEVERE An internal error occurred
    during:
    "MemoryServicing".
      java.lang.NoSuchMethodError:
    com/ibm/rcp/os/internal/OSServiceImpl.getOSServiceImpl()Lcom/ibm
    /rcp/os/internal
    /OSServiceImpl;
       at com.ibm.workplace.noteswc.NoteswcPlugin$6.run(Unknown
    Source)
       at org.eclipse.core.internal.jobs.Worker.run(Unknown
    Source)
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# YYLN83TE25.
    The change team could not reproduce the problem or determined
     that the problem has already been corrected.
    

APAR Information

  • APAR number

    LO50072

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    851

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-23

  • Closed date

    2010-06-02

  • Last modified date

    2010-06-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • NA
    

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
02 June 2010