APAR status
Closed as user error.
Error description
Customer would like to know if Provisioning Application Tool for Lotus Notes 8.5.1 FP1 is supported under Citrix Presentation Server 4.5. He wants to deliver features and plugins using Provisioning Application Tool for Lotus Notes 8.5.1 (FP1) and he is using the tool as described below: http://publib.boulder.ibm.com/infocenter/ledoc/v6r2/topic/com.ib m.rcp.tools.doc.admin/provisioningappusingProvisioninginterfaces _usingProapp.html To deliver the feature to local installed Lotus Notes Client 8.5.1 FixPack 1 the customer is using this command-line: rcplauncher -application com.ibm.rcp.provisioning.application.ProvisioningApplication - provisioningOperation provision Installation_pass2.xml -provisioningStatusLog provisioningresult.log Obvious Result is: Lotus Notes 8.5.1 starts bringing up the Splash Screen, executes (obviously) the script and shuts down again The result in the LogFile (provisioningresult.log) is as follows: 1267444007151;0;0;0;0;0;Preparing to install features; 1267444007276;0;1;0;0;0;Locating a.domino.test.jigloo.feature; 1267444007995;0;0;0;0;0;Validating the configuration; 1267444008777;1;1;0;0;0;Installing a.domino.test.jigloo.feature_1.0.11 (20%); 1267444008777;1;1;0;0;0;Installing a.domino.test.jigloo.feature_1.0.11 (40%); 1267444008855;1;1;0;0;0;Installing a.domino.test.jigloo.feature_1.0.11 (60%); 1267444008855;1;1;0;0;0;Installing a.domino.test.jigloo.feature_1.0.11 (80%); 1267444008917;1;1;0;0;0;Installing a.domino.test.jigloo.feature_1.0.11 (100%); 1267444011590;0;0;0;0;0;Preparing to enable features; 1267444011762;0;1;0;0;0;Enabling a.domino.test.jigloo.feature_1.0.11; 1267444014465;0;0;0;0;0;Please wait a few minutes while the installation finishes; The Problem: ========== Using this deployment on a Lotus Notes 8.5.1 (FP1) Client installed on Citrix Presentation Server does not work properly for Endusers using Notes under Citrix. Current analysis: ============ - Using this same deployment steps on a Lotus Notes 8.5.1 (FP1) Client installed on a local PC works properly - Under Citrix we checked and observed this - [Notes-ProgramDirectory]\framework\rcp\rcplauncher.properties contains: install.configuration=multiuser - [Notes-DataDirectory]\workspace\.config\rcpinstall.properties contains: install.configuration=multiuser - Features and Plugins are transfered to directory framework\shared (common installation directory) properly - installed feature seems NOT TO BE INSTALLED, when Enduser uses Notes Currently observed difference between Citrix-Installation and (properly working) local installation: ================================================================ ====== Under local installation the file framework\rcp\deploy\install.xml reflects last administrative installation: - <installfeature description="None" id="Admin.added.requests" name=" None" required="false" show="false" version="1.0.0"> - <requirements> <feature action="install" id="a.domino.test.jigloo.feature" shared=" true" url="http://xxx/notes8test/site.xml" version="1.0.11" /> </requirements> </installfeature> Under Citrix this file DOES NOT REFLECT this last administrative installation (there is no installfeature with id="Admin.added.requests")
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# RGAU83SGE9. The problem was caused by a user error.
APAR Information
APAR number
LO50028
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
851
Status
CLOSED USE
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-03-22
Closed date
2010-04-06
Last modified date
2010-04-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 April 2010