LO49227: CANNOT ACCESS DATABASE AFTER SWITCHING USER ID

APAR status

• Closed as Permanent restriction.

Error description

• Problem Description:
  
  There are 3 different users "testuser1" "testuser2" "testuser3"
  in the Domino
  server's domino directory.
  On the client machine, the notes client is configured for
  "testuser1" and the
  default location document is set for testuser1".
  The user id files for the 3 users are stored on the client
  machine with the
  following paths:
  1. testuser1:  c:\lotus\notes\data\user.id
  2. testuser2:  c:\lotus\notes\data\testuser2\user.id
  3. testuser3:  c:\lotus\notes\data\testuser3\user.id
  
  The mail database for "testuser3" can only be accessed by
  "testuser3" but
  cannot be accessed by "testuser1" and "testuser2"
  
  Do the following steps to finally switch user id to "testuser3",
  then you
  cannot open mail database for "testuser3":
  
  1. Launch Notes Client and log in as "testuser1".
  2. Switch user id to "testuser2" by using the id file located at
  
  "c:\lotus\notes\data\testuser2\user.id"
  3. Copy "c:\lotus\notes\data\testuser3\user.id" to overwrite
  "c:\lotus\notes\data\testuser2\user.id"
  4. Switch user id to "testuser3" by using
  "c:\lotus\notes\data\testuser2\user.id",  which is overwritten
  by
  "c:\lotus\notes\data\testuser3\user.id" in step 3.
  5. Now try to open the mail database for "testuser3" on domino
  server, then you
  will get a "You are not authorized to access that database"
  message and cannot
  open the database.
  
  In step 4 if you Switch user id to "testuser3" by using
  "c:\lotus\notes\data\testuser3\user.id", then you can open the
  mail database in
  step 5.
  
  This behavior seems to be a software problem, please find out
  the root cause
  and fix it.
  
  Environment:
  
  Domino Server: Domino 8.5
  OS: Windows 2003
  Notes: 8.5/WindowsXP (standard or basic)
  
  Steps to reproduce:
  
  Steps to preparing the test environment:
  1. Set up a test environment with Domino 8.5/Windows 2003 and
  Notes
  8.5/WindowsXP
  2. Add 3 test users "testuser1" "testuser2" "testuser3" in the
  Domino server's
  domino directory.
  3. Configure the Notes client by "testuser1".
  4. Download user id files to the client machine  with the
  following paths:
   testuser1:  c:\lotus\notes\data\user.id
   testuser2:  c:\lotus\notes\data\testuser2\user.id
   testuser3:  c:\lotus\notes\data\testuser3\user.id
  5. Make sure "tsetuser1" and "testuser2" are not listed in the
  ACL of the mail
  database for "testuser3". (It means "testuser1" and "testuser2"
  cannot access
  the mail database for "testuser3")
  
  After set up the test environment , reproduce this issue by the
  following steps:
  1. Launch Notes Client and log in as "testuser1".
  2. Switch user id to "testuser2" by using the id file located at
  
  "c:\lotus\notes\data\testuser2\user.id"
  3. Copy "c:\lotus\notes\data\testuser3\user.id" to overwrite
  "c:\lotus\notes\data\testuser2\user.id"
  4. Switch user id to "testuser3" by using
  "c:\lotus\notes\data\testuser2\user.id",  which is overwritten
  by
  "c:\lotus\notes\data\testuser3\user.id" in step 3.
  5. Now try to open the mail database for "testuser3" on domino
  server, then you
  will get a "You are not authorized to access that database"
  message and cannot
  open the database.
  
  Now quit the Notes client and try the following steps to avoid
  this issue:
  1. Launch Notes Client and log in as "testuser1".
  2. Switch user id to "testuser2" by using the id file located at
  
  "c:\lotus\notes\data\testuser2\user.id"
  3. Switch user id to "testuser3" by using
  "c:\lotus\notes\data\testuser3\user.id".
  5. Now try to open the mail database for "testuser3" on domino
  server, then you
  can ope the database with no problem.
  

Local fix

• Use diffent path to store id files
  

Problem summary

• A programming error was found but will not be corrected. It
   will be a permanent restriction.
  

Problem conclusion

• A programming error was found but will not be corrected. It
   will be a permanent restriction.
  

Temporary fix

Comments

• This APAR is associated with SPR# UTOO82Z94S.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

Applicable component levels