LO47567: "AN ERROR HAS OCCUR. PLEASE CONTACT YOUR SYSTEM ADMINISTRATOR." IS IMPROPER FOR USING [BLOCK MAIL FROM SENDER]

APAR status

• Closed as unreproducible.

Error description

• When mail addresses which has double quotations is added
  "Blocked Senders
  List"by using  [Block Mail from Sender], the following error
  occur and add the
  address.
  
    "An Error has occur. Please contact your system
  Administrator."
  
  The message ("An Error has occur. Please contact your system
  Administrator.")
  is improper. Many customers(End users) are confused very much
  because it say
  "Please contact your system Administrator."
  If they are invalid address for rule, they must not be add and
  should say "This
  address is invalid and can not be blocked".  but if their
  address can be add ,
  they must be add with no error and work for the rule according
  to the settings,
  and especially ,the address which is according as RFC 2822  like
   [1]-1address
  ( "aaa."@bbb.com) must be added with no error and work fine for
  the rule.
  
  This problem can be reproduced under the following condition and
  address.
  
  [1]. Internet mail Address
  
  -Two double quotations before "@" mark.
    (If there is only one double quotation,  it says "This address
  is invalid and
  can not be blocked" and can't be add)
  
   1 "aaa."@bbb.com
   2  a"a.."a@bbb.com
  
  --------------------------------------------------------
     [1]-1 is according as RFC 2822t.
  
    See RFC 2822 3.4.1. Addr-spec specification @and 3.2.5. Quoted
  strings
  
  3.4.1. Addr-spec specification
  
    local-part      =       dot-atom / quoted-string /
  obs-local-part
  
  3.2.5. Quoted strings
    qtext           =       NO-WS-CTL /     ; Non white space
  controls
  
                          %d33 /          ; The rest of the
  US-ASCII
                          %d35-91 /       ;  characters not
  including "\"
                          %d93-126        ;  or the quote
  character
  
    qcontent        =       qtext / quoted-pair
  
    quoted-string   =       [CFWS]
                          DQUOTE *([FWS] qcontent) [FWS] DQUOTE
                          [CFWS]
  
  
  --------------------------------------------------------
  
  - A double quotation after "@" mark.
  
   3  aaa@b"bb.com
  
  [2] Notes Mail Address
    -Two double quotations before "/" mark.
     (If there is only one double quotation,  it says "This
  address is invalid
  and can not be blocked" and can't be add)
  
    1 "aaa" bbb/ccc
    2  "aaa  bbb"/ccc
  
   -A double quotation after  "/"mark.
  
    3  aaa bbb/cc"c
  
   -A double quotation before  ">" mark.
     (Notes Client convert ">" into "/"  automatically when
  recognizing the
  address as Notes Mail Address. and it's only happen when adding
  from Folder or
  View, If open the mail and do  [Block Mail from Sender], it says
  "This address
  is invalid and can not be blocked" and can't be add.)
  
    4 "aaa bbb>ccc
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# THIO6UGDC3.
  Fixed in 8.5.1
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

Applicable component levels

• R801 PSN

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